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MARKET INFORMATION SOLUTIONS

Data Collection For Actionable Business Decisions

Our mission is to partner with clients on executing efficient and high-quality data collection methodologies that will allow the end user of data to make the best business decision possible.

Data Collection For Actionable Business Decisions

About us

MIS was founded in 2006 by a team of professionals committed to providing you meticulously gathered information, utilizing the latest technology. You can count on MIS for timely and accurate answers to your most critical business questions.

CAPABILITY HIGHLIGHTS

450 Call center station

Consumer, B2B and transactional

Languages offered: English, Spanish and bilingual

INDUSTRY EXPERTISE

Telephone interviewing

Consumer and B2B Research

CATI Programming

On-line Survey

Transactional Research in various industries

Political Polling

Consumer Satisfaction

Transcribing and translation

Coding

Inbound capabilities

Data Collection You Can Count On

OUR PHILOSOPHY

We invest in attracting and retaining the best talent in order for our clients to receive top notch service that provides on-time communication, insight on performance, quality of data and on-time completion of each project.

On site expert technical CATI/Quancept support.

Quality Assurance

Consumer Interviewers

We provide ongoing training to all of our employees in an effort to always be up-to-date with the newest techniques and technology. We believe that providing employees with consistent training is critical for maintaining our stringent quality standards. Our interviewing training is based on the Insights Association (Market Research) Professional Interviewing Program. We also coordinate with clients on providing training tailored to a client or projects’ specific requirement.

Business Interviewers

All of our executive research associates working on business-to-business studies are selected from the top 10% of our consumer-interviewing workforce. Once a research associate is selected they are subjected to a training program that encompasses our client's specific and unique techniques (if required), business-to-business interviewing techniques, professionalism, the use of our toll-free incoming lines, gatekeeper and interviewer rebuttals. Only those interviewers who successfully pass this training are allowed to be part of the business-to-business work shift.

MONITORING

Every study conducted by MIS receives a minimum of 10% monitoring to insure that the highest quality standards are met. We also offer clients the ability to monitor their own projects. Monitoring can be conducted either onsite or from a remote location via toll-free lines. We also offer capability to record 100% of all activities.

We specialize in survey research among General Market and Multicultural respondents

CONTACT US

Your Details

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Address

4364 Bonita Road, Suite 290 Bonita CA 91902

Telephone

(619)342 3663

© Market information Solutions, Inc.